At Coverus.ca Insurance Inc. (“we”, “our” or “us”), we value you as a customer and we know how much privacy means to you. We are committed to protecting your privacy. We are proud to demonstrate our commitment to your privacy by complying with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act.
- Collection of Personal Information: We gather Personal Information from individuals and from third parties. For more comprehensive information about the specific types of Personal Information we collect, please consult the details provided below.
- Use of Personal Information: We utilize Personal Information to offer quotes or information regarding our products and services, process insurance applications only with you consent, personalize user experiences, provide recommendations, and deliver tailored client service.
- Sharing of Personal Information: We do not transfer or share any Personal Information with any third parties except for insurance companies in the event that you have requested a quotation for insurance products.
- Retention of Personal Information: We only retain your Personal Information for the duration required to fulfill the purposes for which it was collected. Further information can be found in the details provided below.
- Security safeguards: We take reasonable precautions to protect your Personal Information from unauthorized access, modification, disclosure, misuse, interference, and loss. For more detailed information, please refer to the details provided below.
How do we use Personal Information?
We utilize Personal Information for the following purposes:
- Handling information or quote requests.
- Processing insurance applications.
- Administering insurance policies.
- Processing payments.
- Handling insurance claims.
- Registering or managing member accounts.
- Establishing and maintaining a relationship with you and engaging in communication.
- With your consent, informing you about new programs, services, and promotions provided by Coverus.ca Insurance Inc.
- Addressing requests, concerns, or inquiries.
- Collecting opinions and feedback regarding our operations, products, and services.
- Enhancing website security and evaluating the effectiveness of our website.
- Detecting, preventing, or mitigating fraud or other unlawful activities.
How long will we retain your Personal Information?
We will retain your Personal Information solely for the duration required to accomplish the objectives for which it was gathered. Subsequently, the Personal Information will either be securely destroyed or rendered unidentifiable.
How do we secure and safeguard your Personal Information?
We employ reasonable measures to ensure the security of your Personal Information. We have instituted suitable safeguards to safeguard your Personal Information against loss, theft, unauthorized access, disclosure, duplication, usage, or alteration.
- Only authorized personnel of Coverus.ca Insurance Inc. have permission to access your Personal Information.
Aside from any Personal Information you provide through our site, we may employ various tracking methods, such as cookies, to gather limited details about you in order to enhance the functionality of our website.
"Cookies" are files containing data that a website transfers to your computer while you browse the site. These files contain information that enables a website to remember data, thus improving the efficiency and usefulness of your website experience.
If you prefer not to utilize cookies, most browsers offer straightforward procedures to delete existing cookies, automatically decline them, or give you the option to accept or decline cookies.
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